Hotel Messaging Software for Smarter Communication

UNIFIED HOSPITALITY MESSAGING FOR EFFECTIVE COMMUNICATION

Transparency and promptness are critical KPIs for seamless hotel operations–and INNsight simplifies them with INNbox, your all-in-one messaging powerhouse. Equip your team with the most advanced tools for streamlined guest communication.

Product Overview - Hospitality
Strip Curve

INNbox - A CONVENIENT INN FOR YOUR MESSAGES!

Communication Section
  • Message Seen Vibrant user interface
  • Message Seen Smart AI integration
  • Message Seen Guest engagement
  • Message Seen Effective sync
  • Message Seen Detailed analytics
  • Message Seen All-in-one messaging

Hotel staff have to deal with a plethora of communication. Accuracy and clarity are non-negotiable.

INNbox delivers a clean, intuitive interface with powerful features, providing an easy channel for you and your guests to stay connected.

It can be integrated in just a few clicks, enabling seamless messaging!

Communication Curve

INNbox INTEGRATION = BUSINESS REVOLUTION!

Messaging Hub

A Unified Messaging Hub

Multilingual Support

Advanced AI with Multilingual Support

Guest Automation

Guest-Driven Automation for Smoother Stays

Privacy & Access

Privacy & Role-Based Access

A unified messaging hub

One Inbox. Every Message

INNbox provides a unified, all-in-one platform to ensure all your messages are under one platform.

One Inbox

Minimize errors

With intelligent alerts, notifications, and real-time syncing, INNbox minimizes human errors and ensures every message gets the attention it deserves.

Minimize Errors

Stay organized & on track

INNbox, with its unique response system, ensures you don't lose track of conversations in the entire to-and-fro.

Stay Organized

Smart filters & preferences

Handle the message overload like a pro. Customize your view and set preferences to focus only on what matters most—filter out the noise and stay in control.

Smart Filters

Advanced AI with Multilingual Support

Customizable templates

Save time with ready-to-use message templates. Tailor them to suit your property's voice and deliver instant, on-brand communication every time.

Customizable Templates

Smart auto replies

Trained and advanced AI enables smart auto replies, which free up the team for tasks that require manual intervention. AI ensures faster, more accurate.

Smart Auto Replies

Multilingual support

Break language barriers. INNbox understands and responds in your guests’ preferred language, ensuring clarity and comfort at every step.

Multilingual Support

Humanized AI

Our AI isn't robotic—it’s trained to communicate with warmth and empathy. Deliver responses that feel personal, natural, and guest-centric.

Humanized AI

GO OUT OF THE BOX - WITH INNbox

Empower your hotel team with next-gen messaging technology. Upgrade to INNbox and keep communication errors, guest complaints, and missed messages in the past

Advanced AI

Guest-Driven Automation for Smoother Stays

Guest Driven

Effortless guest interaction

An intuitive interface with action buttons makes it easy for guests to request services, ask questions, or report issues—leading to higher satisfaction and loyalty.

PMS integration

An intuitive interface with action buttons makes it easy for guests to request services, ask questions, or report issues—leading to higher satisfaction.

Targeted upsells

An intuitive interface with action buttons makes it easy for guests to request services, ask questions, or report issues—leading to higher satisfaction.

Privacy & Role-Based Access

User-based access

INNbox keeps your data safe. Access is strictly role-based, ensuring only the right team members can view or modify sensitive information.

Audit logs

INNbox keeps your data safe. Access is strictly role-based, ensuring only the right team members can view or modify sensitive information.

Secure user interface

INNbox keeps your data safe. Access is strictly role-based, ensuring only the right team members can view or modify sensitive information.

Guest Driven

IDEAL, IMPRESSIVE, INSIGHTFUL INNbox merges it all for the best messaging solution!

Messaging Mobile Mockup

Step into the next-gen solution for all your communication needs with INNbox!

With INNsight by your side, you’re one step closer to joining the best in the business. Take a step now towards the change!